Frequently Asked Questions

  1. No, no purchase is necessary.

  2. Once you have entered your information, you will get a confirmation message to the email provided.

  3. A Vudu Promo Code is good towards the rental of content (excluding Disc + Digital or Mix & Match transactions) on and via participating Vudu apps (up to $4 total value). See the Official Rules for more details.

  4. You will receive an email to let you know what reward you have won and how to redeem it.

  5. Please visit: for additional tips and FAQ.

  6. Please Contact Us for further assistance. Be sure to mention what promotion you participated in, and any details of what you need assistance with.

    Our Customer Service hours are 8 am - 4:30 pm PST, Monday through Friday (excluding holidays). All emails will be responded to within 2-5 business days, in the order they were received.