Frequently Asked Questions
-
When will I receive my Reward?
If you received confirmation you’ve won, you will receive your Reward in the mail at the mailing address you provided within 4-6 weeks from the date you redeemed your Reward.
-
I have a question not listed above.
Please Contact Us for further assistance. Be sure to mention what promotion you participated in, and any details of what you need assistance with.
Our Customer Service hours are 8 am - 4:30 pm PST, Monday through Friday (excluding holidays). All emails will be responded to within 2-5 business days, in the order they were received.