Frequently Asked Questions

  1. Spend between $35 and $69.99 in qualifying purchases in order to receive one movie ticket to see Indiana Jones and the Dial of Destiny. Spend $70 or more in qualifying purchases in order to receive two movie tickets to see Indiana Jones and the Dial of Destiny. Qualifying purchases exclude tax, gratuity, gift card purchases, bonus cards and other discounts, charitable donations, delivery fees, alcohol in the state of California, and 3rd party food delivery purchases. The offer is only valid at participating Applebee's restaurants in the continental U.S. between 6/22/2023 and 7/19/2023. The qualifying purchase can be redeemed for a Fandango Promo Code valid for 1 Movie Ticket (up to $15 value per ticket and convenience fee) to see Indiana Jones and the Dial of Destiny. Must be a resident of the U.S. Qualifying purchase must be made in one transaction.

    1 Movie Ticket, up to $15 (Spend $35 up to $69.99)
    2 Movie Tickets, up to $15 each (Spend $70 or more)

  2. Your qualifying amount is calculated by adding all your purchased food and beverage items in one transaction excluding:

    • Taxes and gratuity
    • Gift card purchases
    • Bonus cards, coupons and other discounts
    • Charitable donations
    • Delivery Fees
    • Alcohol (in the state of California)
    • 3rd party food delivery purchases

  3. Only the final qualifying amount from the closed check will count towards the movie ticket offer. If a check has been split between different guests, each guest can redeem their own check towards the offer as long as they each reach at least $35 in qualifying purchases.

  4. Your purchase is only eligible if your qualifying amount is $35 or greater and excludes the following:

    • Taxes and gratuity
    • Gift card purchases
    • Bonus cards, coupons and other discounts
    • Charitable donations
    • Delivery Fees
    • Alcohol (in the state of California)
    • 3rd party food delivery purchases

  5. Receipts from food delivery apps and online food ordering companies are ineligible for this promotion.

  6. Your purchase is only eligible if your qualifying amount meets the following:

    1 Movie Ticket, up to $15 (Spend $35 up to $69.99)
    2 Movie Tickets, up to $15 each (Spend $70 or more)

    The qualifying amount must exclude:

    • Taxes and gratuity
    • Gift card purchases
    • Bonus cards, coupons and other discounts
    • Charitable donations
    • Delivery Fees
    • Alcohol (in the state of California)
    • 3rd party food delivery purchases

  7. Limit 2 movie tickets per transaction at Applebee's and 4 movie tickets per person during the promotion

  8. If your receipt is too long to fit into one image, please fold the receipt to show participating products and the header with store name, purchase date, etc. and then take a picture of the receipt and upload the image on the specified site.

  9. Please note, the following image upload requirements: image must be under 5MB and in the format of PNG, GIF or JPG. If you have further difficulties uploading your receipt, please try to clear browser cache and cookies and upload again If this persists we also recommend trying a different device. Please Contact Us if you require further assistance.

  10. Shortly after your submission has been validated, a Fandango Promo Code will be sent to the email address you provided during the submission process.

    If you lost or can't find your Fandango Promo Code email, please check your SPAM folder.

    • Use the search box at the top of the Fandango website or in the mobile app to find a show time and theater near you. For a complete list of participating theaters, click here.
    • Select a show time to begin checkout. Choose the number of tickets you want to purchase and pick your seat(s) (if reserved seating is available). How do you know if reserved seating is available? Look for the "Reserved Seating" icon next to show times to find theaters that offer it. After you select a show time and ticket quantity, you'll see a seatmap on the following page where you can pick from available seats.
    • Log in to your Fandango VIP account or checkout as a guest, and complete the information on the payment section with a valid method of accepted payment. No Fandango VIP account? Sign up here.
    • Review your order, complete your purchase and enjoy the show! You'll find instructions on how to pick up your tickets on the confirmation page after purchase, and we'll also send an email confirmation to the email address you provided during checkout.

  12. Shortly after you complete your ticket purchase, an email confirmation will be sent to the email address that you provided during checkout, and will also be stored in your Fandango VIP account information under purchase history.

    If you lost or can't find your confirmation email, please check your SPAM folder. You can also sign in to your Fandango VIP account to see your purchase history.

    If you checked out as a guest - just sign up for a Fandango VIP account with the same email address you used during checkout, and we'll automatically link your previous purchases to your Fandango VIP account. Sign up here!

  13. After you complete your purchase, you'll see a confirmation page that tells you exactly how to pick up your tickets. Depending on the theater and device you're on, you may print your tickets at home, pick them up at a box office or kiosk with a valid credit card, or use a mobile ticket (if available). This information is also available on your confirmation email.

  14. If the cost of the movie ticket(s) with Fandango's convenience fee included is more than the maximum value of the Fandango Promo Code, then you will need to pay the difference with a credit card.

  15. The Fandango Promo Codes are limited time offers which coincide with the release of specific movies or promotions. Unfortunately, we are not authorized to exchange, replace, renew, or refund any expired Fandango Promo Codes once the promotion has ended or the specific movie is no longer in theaters.

  16. Fandango tickets purchased with a promo code are non-refundable. If a Fandango Promo Code is used to purchase a ticket, the amount paid with the Fandango Promo Code will be forfeited, and will not be refunded.

  17. Fandango VIP is a free program that gives you special perks and benefits on Fandango. With your Fandango VIP account you can write movie reviews, save your favorite theaters, access free insider perks, refund and exchange your movie tickets + more. To view the full list of benefits, check out http://www.fandango.com/fandangovip.

  18. If you have forgotten your login or password, please return to the Fandango website at www.fandango.com. Click the "Sign In" button in the upper right hand corner of the page and then click on the "Forgot Your Password?" link. Enter your email address and you will receive an email with a link to reset your password.

  19. Yes. If you had an account on Fandango already, we've upgraded you to Fandango VIP! There's nothing you need to do except enjoy the perks. Learn more at http://www.fandango.com/fandangovip.

  20. Fandango operates independently from the theaters. If you have questions regarding topics such as available theater amenities, ticket category age policies, or when a particular movie will be coming to your location, you should contact your local theater directly.

  21. Please Contact Us for further assistance. Be sure to mention what promotion you participated in, and any details of what you need assistance with.

    Our Customer Service hours are 8 am - 4:30 pm PST, Monday through Friday (excluding holidays). All emails will be responded to within 2-10 business days, in the order they were received.